Shipping policy

Last updated on 14 May

Shipping Locations

FoldPeak is a United Kingdom–based business. We currently ship across the United Kingdom. All orders are processed and dispatched from us.

Order Cut-Off Time

4:00 PM 

Handling Time

Minimum: 1 business day

Maximum: 3 business days

Fulfilled: Monday to Friday

Handling time refers to the period between the order being placed and the shipment being handed over to the carrier for transit.

Transit Time

Destinations: All locations

Shipped: Monday to Friday

Minimum: 6 business days

Maximum: 9 business days

Transit time refers to the delivery time taken by the carrier after the order has been shipped.

Estimated Total Delivery Time

All destinations: 7 to 12 business days

Shipping Carriers

We partner with reliable shipping carriers to ensure safe and timely delivery. The carrier used depends on the delivery location and package size.

Shipping Costs

Shipping costs are calculated at checkout and clearly displayed before payment. We offers fixed shipping 2.99£

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email. Tracking updates may take up to 38 hours to reflect in the system.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping details. FoldPeak is not liable for delays or lost shipments caused by incorrect or incomplete addresses. Orders returned due to address issues may require additional reshipping fees.

Delays & Exceptions

Shipping delays may occur due to courier disruptions or severe weather conditions. These delays are outside our control and do not qualify for automatic refunds.

Lost or Damaged Packages

If your order arrives damaged or is suspected to be lost, please contact us within 7 days of the delivery or expected delivery date. Our support team will assist you with a resolution.

For More Information:

Business Name: FoldPeak

Business Hours: 9:00 AM to 4:00 PM Monday to Friday

Instagram: Foldpeak

Business Contact: +44 7367 027887 

Buisiness mail: support@foldpeak.co.uk

Business Address: 55 Pilling Street Rochdale OL12 6QE